Professional summary

Analyst with 26 years of experience excelling in problem-solving, leadership, and critical thinking. Demonstrates a robust background in managing foreclosure processes, eviction coordination, and client communication. Known for creativity and self-motivation, consistently ensuring timely and accurate project execution.

Employment history

LoanCare, LLC | Default Analyst | Virtual

Jun 2021 – Present

• • Analyze daily foreclosure reports for discrepancies, ensuring accuracy and compliance.
• • Respond to Federal and Client Audit findings, addressing issues promptly.
• • Review and apply Consumer Financial Protection regulations as needed.
• • Prepare and position Inbound Foreclosure and Bankruptcy Service Transfers correctly.
• • Present updates on service transfers to keep the team informed and aligned.

 

BestLyfe Group | Web Developer | Virtual

Mar 2023 – Jul 2024

• • Update and maintain HTML, CSS files for WordPress sites, ensuring seamless user experience.
• • Developed proprietary widgets compatible with Elementor, enhancing site functionality.
• • Reviewed and optimized code, improving site performance and load times.
• • Collaborated with clients to understand needs, delivering tailored web solutions.
• • Achieved measurable improvements in client satisfaction and site engagement.

 

Brock & Scott, PLLC | Eviction Coordinator | Atlanta

Aug 2014 – May 2020

• • Prepared filings, hearings, and lockouts on foreclosed homes in GA and TN, ensuring compliance.
• • Provided timely updates to clients on eviction status, from initiation to lockout, enhancing transparency.
• • Processed 3rd party sale funds, managing deposits, postings, and distributions with accuracy.
• • Audited eviction files pre-lockout, ensuring procedural adherence, reducing errors.
• • Scheduled and coordinated complex litigation and eviction hearings, improving efficiency.
• • Reconciled AMEX accounts for managing partners, maintaining financial accuracy.
• • Handled incoming mail and office supplies, ensuring smooth operations.
• • Set up office workstations for new employees, facilitating seamless onboarding.

 

Roth Crabtree Olsen – RCO Legal (f/k/a Prommis Solution, MR Default, LLC, McCalla Raymer | Eviction Specialist | Atlanta

Apr 2002 – May 2014

• • Managed filings, hearings, and lockouts for foreclosed homes in Georgia, ensuring compliance with legal standards.
• • Delivered timely updates to clients on eviction statuses, from initiation to lockout, enhancing client satisfaction.
• • Streamlined eviction processes, reducing case resolution time and improving operational efficiency.

 

JMG Realty, Inc. | Business Manager

Aug 1998 – Jun 2001

• • Managed 220-unit apartment complex, ensuring smooth operations and tenant satisfaction.
• • Assisted in property rehab and lease-up, contributing to increased occupancy rates.
• • Prepared detailed monthly, quarterly, and yearly reports for investors and owners.
• • Trained staff on Federal and State Leasing standards, ensuring compliance and efficiency.
• • Processed monthly revenue and expenses, maintaining accurate financial records.
• • Audited resident files, ensuring all information was updated and correct.

 

Skills

Problem-solving (Experienced) Leadership (Experienced)

Time management (Experienced) Critical thinking (Skillful)

Creativity (Experienced) Self Motivating (Experienced)

Education

Georgia Southern University, Statesboro, GA | Bachelor of Business Administration

August 1988 – March 1992

Certifications 

The Project Management Course: Beginner to PROject Manager 365 Careers 6.27.24

Google Project Management Certificate 3.26.24 Google

Google Cybersecurity Certificate 10.6.23 Google

Introduction to JavaScript 3.18.22 Central Georgia Technical College

Agile Fundamentals: Including Scrum and Kanban – 2021 9.16.21 Udemy

The Frontend Developer Career Path 12.31.20 Scrimba